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Author Topic: Ring Group - Can users mark themselves absent?  (Read 3211 times)

Offline VinceWhirlwind

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Ring Group - Can users mark themselves absent?
« on: March 23, 2016, 10:33:25 PM »
To force a Ring Group to go directly to the overflow point, I can go into the MCD and change all members to "absent".
 
Is there a way the users themselves can mark themselves absent/present from their ring group?
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Offline thelatman

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Re: Ring Group - Can users mark themselves absent?
« Reply #1 on: March 24, 2016, 05:26:21 AM »
Yes, you can program a presence key on each extension.  When its lit they're present, when ts not lit, they're absent.
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Offline lundah

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Re: Ring Group - Can users mark themselves absent?
« Reply #2 on: March 24, 2016, 08:09:26 AM »
Specifically, the key you would program on the sets is a "Group Presence" key.
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Offline thelatman

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Re: Ring Group - Can users mark themselves absent?
« Reply #3 on: March 24, 2016, 03:40:36 PM »
My bad....you also program the DN of the group onto the key..
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Offline billbry66

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Re: Ring Group - Can users mark themselves absent?
« Reply #4 on: April 14, 2016, 07:39:16 AM »
latest micollab webclient and smart device client also allow presence changes for ring group membership
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