Author Topic: Fax to Email not working after going to Office 365 through SMTP relay  (Read 1591 times)

Offline FirstSource

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Fax to Email not working after migrating to Office 365 passing through SMTP relay

I'm on version 2.3.6.73, Tech says I need to upgrade to version 6. I dont want to believe that initially because all I changed was some STMP relay info to authenticate. Can anybody confirm this?

Chris


Offline acejavelin

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Re: Fax to Email not working after going to Office 365 through SMTP relay
« Reply #1 on: March 18, 2016, 08:50:06 PM »
Fax to email? What device is doing this, the 5000 doesn't have an embedded fax server unless you are using something like Enterprise Messaging.

Or do you mean voice mail to email?

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Offline Ryskie

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Re: Fax to Email not working after going to Office 365 through SMTP relay
« Reply #2 on: March 21, 2016, 04:31:51 AM »
Pretty sure from memory you will need v6 if you are relating to voicemail to email.

Offline FirstSource

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Re: Fax to Email not working after going to Office 365 through SMTP relay
« Reply #3 on: March 22, 2016, 02:56:24 PM »
Pretty sure from memory you will need v6 if you are relating to voicemail to email.

I confirmed with Mitel that the version I have is not compatible with Office 365 email. Thanks

Offline Tech Electronics

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Re: Fax to Email not working after going to Office 365 through SMTP relay
« Reply #4 on: March 23, 2016, 08:30:14 AM »
FirstSource,

If you are not trying to do enhanced integration it will most definitely work with Office 365, but you can only use port 25 and do forward and copy integration.

Thanks,

TE


 

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