Hi, Can anyone please assist with an issue we are having in setting up a conference call from the MiCollab Client as follows
System is VMCD V6, MiCollab V6
From the help files:
To start a collaboration session for MiCollab Audio, Web and Video Conferencing:
1. Right-click a contact and select Start Conference. The Start Conference dialog box appears.
2. Type a Topic for the conference.
3. Select the Collaboration Type for the conference:
• Audio: Creates an MiCollab Audio, Web and Video Conferencing audio conference.
• Video: Creates a MiCollab Client Video call, which includes audio and video.
• Web: Creates an MiCollab Audio, Web and Video Conferencing web conference.
For an audio and web conference, select both Audio and Web.
4. To add contacts to the session, locate the contact in the Contacts view and drag them to the Participants area in the Start Conference dialog box.
To remove contacts from the session, select one or more contacts from the Participants area and press the Delete button on your keyboard.
5. Click Start.
From Micollab client, right click on user and pick option to start conference.
A Start Conference window pops – fill in topic, choose collaboration type and then start.
Message below than appears.
Unable to start conference, contact your system admin.
As per attached.