I have Inter-tel session Manager installed on Windows 7. I updated to Windows 10 and all of my settings were erased (apparently its not compatible with Windows 10). I rolled back to Windows 7 and my settings are no longer populated and when I do put my settings in (IP 10.1.1.10) and press start the DB Studio opens with no password prompt and blank information.
Note: I just changed my firewall appliance but the phone system is local. I don't believe changing the firewall has anything to do with it.
Chris
What version of DB Studio and 5000? Are you using Mitel Administration & Diagnostics or the old stand-alone DB studio application?
I don't know about older versions, but MSA&D works fine in Windows 10, but it is common to have to export settings, uninstall, reinstall, then import settings.