Mitel Forums > Mitel MiVoice Business/MCD/3300

Rad Messages

<< < (3/3)

Mitel100:
This setup will still only work by what Ralph said only one at a time, but if 4 callers call in at the same time then all four callers will hear the message. So if you had 2 rads in your hunt group 2 callers at different time will be able to listen to the messages but if a 3rd/4th callers calls then they will hear ringing until a rad becomes free.

Each RAD can handle 50 similtanious calls.

vorlander:
Are you sure? this not work in our system

RAD 201 -> rad set 10-> greeting 1
RAD 202 -> rad set 10-> greeting 1
RAD 203 -> rad set 10-> greeting 1
RAD 204 -> rad set 10-> greeting 1

Hunt Group 210 with 201,202,203,204 as members...

Then i've inserted this HG in an ACD path, but the 1st caller listen the message, and others not...

ralph:
Thats how it's done so I'm not sure why it isn't working for you.

Do a test by calling the hunt group 210 from three phones at the same time.  It should take up to 4 calls.  (up to 50 callers each RAD if coming in from trunks)   That will show that the hunt group is working ok.  If you get a busy, check eash of the ports to be sure they are not in DND.

Ralph

Navigation

[0] Message Index

[*] Previous page

Sitemap 1 2 3 4 5 6 7 8 9 10 
Go to full version