Mitel Forums > Mitel MiVoice Business/MCD/3300
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Mitel100:
This setup will still only work by what Ralph said only one at a time, but if 4 callers call in at the same time then all four callers will hear the message. So if you had 2 rads in your hunt group 2 callers at different time will be able to listen to the messages but if a 3rd/4th callers calls then they will hear ringing until a rad becomes free.
Each RAD can handle 50 similtanious calls.
vorlander:
Are you sure? this not work in our system
RAD 201 -> rad set 10-> greeting 1
RAD 202 -> rad set 10-> greeting 1
RAD 203 -> rad set 10-> greeting 1
RAD 204 -> rad set 10-> greeting 1
Hunt Group 210 with 201,202,203,204 as members...
Then i've inserted this HG in an ACD path, but the 1st caller listen the message, and others not...
ralph:
Thats how it's done so I'm not sure why it isn't working for you.
Do a test by calling the hunt group 210 from three phones at the same time. It should take up to 4 calls. (up to 50 callers each RAD if coming in from trunks) That will show that the hunt group is working ok. If you get a busy, check eash of the ports to be sure they are not in DND.
Ralph
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