Author Topic: Force a voice call  (Read 892 times)

Offline mhumphries

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Force a voice call
« on: February 09, 2016, 05:29:18 PM »
if i have a station on DND and they have voicemail, but i am a manager and i absolutly need the phone to ring in their office.  how do i do that.  i have the Executive Busy override enabled on my phone which works if the phone does not have VM.  however, on phones that have voicemail it kicks me into their VM and i no longer have the ability to "override" and ring the phone.


Offline johnp

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Re: Force a voice call
« Reply #1 on: February 09, 2016, 05:59:38 PM »
Read about the Called Party Features Override feature

Offline mhumphries

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Re: Force a voice call
« Reply #2 on: February 10, 2016, 08:01:24 AM »
perfect, that in combination with the Executive Busy Override, does exactly what we want.  Thank you for your help

Offline johnp

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Re: Force a voice call
« Reply #3 on: February 10, 2016, 10:28:22 PM »
You a good man, I make my living supporting and installing Mitel equipment. I am more than happy to post where to go that how to do. I need to eat too :-)


 

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