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Author Topic: Mitel 5000 PRI sending sub caller ID to carrier  (Read 1006 times)

Offline darrel

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Mitel 5000 PRI sending sub caller ID to carrier
« on: January 21, 2016, 02:33:41 PM »
Suddenly unable to make or receive calls on PRI.  Replaced PRI card, system cabinet, flash card, upgraded software. Carrier says we are sending a "sub caller ID A8313238". Never heard of that, don't see anything in the logs that show that type of info. Started yesterday AM. Carrier claims they have not changed anything. ?
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Offline Tech Electronics

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Re: Mitel 5000 PRI sending sub caller ID to carrier
« Reply #1 on: January 22, 2016, 02:01:32 PM »
Darrel,

Do you have a Calling Party Number assigned to a phone or the CO Trunk Group. If not then try putting in a valid number that is associated with the PRI in either one.

If you do have a CPN assigned then remove it and see if that works.

Thanks,

TE
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Offline darrel

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Re: Mitel 5000 PRI sending sub caller ID to carrier
« Reply #2 on: January 24, 2016, 06:00:34 PM »
Good Tip. It ended up to be a bad IAD on the carrier side.
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