Hello,
I am currently trying to schedule backups of a Mitel 5000 to an onsite file server using the "Everything to a PC" option. For the folder, I'm using a UNC path such as "\\servername\path". I've gone through the tabs on the backup screen and filled in the appropriate information and, when finished, completed a test. The test finishes normally and creates the backup file in the correct path on the server and I receive a confirmation email. The problem is that when the scheduled backup is supposed to kick off, nothing happens. I don't receive a failure message or a success message, and no backup is created. Does anyone have any ideas as to what could be the problem? Does the computer (my laptop) with Mitel System Administration & Diagnostics have to be on and running for the backup to occur?
Thanks in advance.