As my question isn't about any Mitel product directly, move if needed. I have been working to get the Nupoint SAA working for a current customer. From what I have found, it has many limitations and being outside nupoint has limited value.
I was hoping those that have implemented some SAA with advanced needs can recommend any product that can do something similar to what a Call Director box with voice ability could.
From what I see, the Nupoint SAA is only suited for those with simple needs. I think it is also a good choice for phonebook dialing. Without any ability to diferentiate from partial name and give a choice to match found...seems behind what could or should be implemented. Also, seems the directory gets voiced backed in whatever way it deems fit.
From search I've seen Mobius and AVST product CX-E, would like feedback from anyoe using either.
Thanks
