Ran into an interesting problem today, just deployed some new SIP trunks at a site and the customer complains that they no longer receive incoming CID number. They get the name coming in, but the number shows "no number" on their display. The number is clearly coming in in the SIP invite, but for some reason does not get translated to the phone. I've checked all the flags, but must be missing something somewhere. Anyone run into this issue?
I've copied the invite below.
Thanks!
[2015-12-28 11:41:24 SIP_DLG_MGR] ************* (Rx'd 1068 bytes from 24.220.229.60:5060) ****************
INVITE sip:7017573701@10.17.3.2:5060;user=phone SIP/2.0
Max-Forwards: 19
Supported: 100rel
To: <sip:7017573701@10.17.3.2:5060;user=phone>
From: "WIRELESS CALLER" <sip:2187794753;phone-context=national@a2.midcovoice.com>;tag=3660313287-247896
Remote-Party-Id: "WIRELESS CALLER" <sip:unknown@unknown.invalid>;party=calling
Call-ID: 300283298-3660313287-247889@sbc0.midco.net
CSeq: 1 INVITE
Allow: PUBLISH,MESSAGE,UPDATE,PRACK,SUBSCRIBE,REFER,INFO,NOTIFY,REGISTER,OPTIONS,BYE,INVITE,ACK,CANCEL
Via: SIP/2.0/UDP 24.220.229.60:5060;branch=z9hG4bKa650e151d636dda4701bc966862d394d
Contact: <sip:2187794753@24.220.229.60:5060>
Content-Type: application/sdp
Accept: application/sdp
X-Nt-Corr-Id: 3b343a00-7c88-4b38-b153-4efca61c4c00
X-Nt-Location: -1
P-Charging-Vector: icid-value=3b343a00-7c88-4b38-b153-4efca61c4c00;icid-generated-at=10.99.8.221
Content-Length: 190
v=0
o=sbc0 4008949547 4008949547 IN IP4 24.220.229.5
s=sip call
c=IN IP4 24.220.229.5
t=0 0
m=audio 21538 RTP/AVP 0 101
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
[2015-12-28 11:41:24 SIP_DLG_MGR] ************* End Raw SIP message ****************
