Good afternoon,
I was hoping to get a little advice as to approaching the "Locked Out" analog lines I have. I have two extensions like this, before they were not receiving power or dial tone, so I replaced the plate and re-punched the wires. Now sadly my analog phones get power but still no dial tone. When doing a status check on them it shows them "Locked Out" which is different from before, they showed idle but obviously did not work. I've tried RTS and a few other things, but to no avail. When clearing the sets I have to Force it due to circuit activity.
Sadly, I also do not normally work on the telephones physically diagnosing them so I do not have tools such as a butt set so testing the line is a bit difficult.
Any suggestions would be appreciated. Thank you.
Update:
So the statuswent to idle after removing and resetting, however I still get no dial tone and no one can call in. I have attached a screenshot of what happens when you try to call the number. After calling in, it goes to busy and then back to locked out.