Author Topic: Database Programming Detected Unknown Extension  (Read 2082 times)

Offline bluewhite4

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1041
  • Country: us
  • Karma: +20/-0
    • View Profile
Database Programming Detected Unknown Extension
« on: November 18, 2015, 11:34:54 AM »
I thought I had asked this before, but couldn't find anything on it.

I have a system that was installed as a 5.x and upgraded to a 6.x at asome point.

Ever since the upgrade, everytime someone launches DB programming, it gives a "Detected unknow extension 92000" error.

The rest of the error is:
Table = [CPInformation]
Field = [system_outgoing_device_id]
Extension Space = 0

Anyone have any suggestions on correcting this?


Offline DND ON

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 908
  • Country: us
  • Karma: +23/-0
    • View Profile
Re: Database Programming Detected Unknown Extension
« Reply #1 on: November 18, 2015, 02:01:34 PM »
Did you run the database through DB Tester?

Offline bluewhite4

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1041
  • Country: us
  • Karma: +20/-0
    • View Profile
Re: Database Programming Detected Unknown Extension
« Reply #2 on: November 18, 2015, 02:27:42 PM »
No, I had not run the test before.

So I did now, and it came back with 24 errors. 22 of them are keyset contains an invalid values for devices and then two sip_device_id contains reference to a device of the wrong type.


Suggestion would be to repair this faults and then do a restore?

Offline Tech Electronics

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2983
  • Country: us
  • Karma: +89/-1
    • View Profile
Re: Database Programming Detected Unknown Extension
« Reply #3 on: November 18, 2015, 04:15:50 PM »
Bluewhite4,

My guess is that you have 22 phones with the invalid 92000 in them for the outgoing extension. The 2 for SIP are of little consequence  and you will always have at least one of those when doing a DB Test.

I say go ahead and do the repair, but keep a copy that you can drop back in.

Thanks,

TE


 

Sitemap 1 2 3 4 5 6 7 8 9 10