Author Topic: Phone goes on hold when I call someone (Read 3093 times)

toolbox123 · « **on:** April 15, 2010, 02:07:42 PM »

Hi,

Interesting little issue. Whenever I dial on my Mitel 5224 IP phone, as soon as the other side picks up the phone my phone puts them on hold. I then have to press the prime key to get the call back. Now I haven

ralph · « **Reply #1 on:** April 15, 2010, 04:31:55 PM »

This happens with MS Office Communicator. Turn off phone integration and it should work fine.

Ralph

toolbox123 · « **Reply #2 on:** April 15, 2010, 04:56:48 PM »

So its a feature.

Thanks Ralph.

toolbox123 · « **Reply #3 on:** April 15, 2010, 05:23:11 PM »

Hi Ralph,

So I went into my communicator settings and turned off phone intergration. Still no worky. Does this have to be a global setting or individual. I actually tried it during a reboot of my machine and still had the same problem.

Thanks.

ralph · « **Reply #4 on:** April 19, 2010, 08:19:42 AM »

Hmmmm....
Now I don't know. Turning off phone integration is what I've done to fix it every time I've seen it.

Try turning off communicator completely and retest. I know that isn't the fix but if it stops then at least you know your in the right ball park.

Ralph

toolbox123 · « **Reply #5 on:** April 19, 2010, 01:23:14 PM »

Thanks Ralph,

What I did is turn off the phone integration portion and then I had to reset my phone. Now I am able to enable the phone integration part of communicator and everything works fine.

Cheers.

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Author Topic: Phone goes on hold when I call someone (Read 3093 times)

toolbox123

Phone goes on hold when I call someone

ralph

Re: Phone goes on hold when I call someone

toolbox123

Re: Phone goes on hold when I call someone

toolbox123

Re: Phone goes on hold when I call someone

ralph

Re: Phone goes on hold when I call someone

toolbox123

Re: Phone goes on hold when I call someone