Mitel Forums - The Unofficial Source
Welcome,
Guest
. Please
login
or
register
.
Did you miss your
activation email
?
1 Hour
1 Day
1 Week
1 Month
Forever
Login with username, password and session length
News:
Welcome to Mitel Forums. The Mitel resource - by techies, for techies...
Home
Help
Search
Calendar
Login
Register
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
Mitel MiVoice Business/MCD/3300
»
Phone goes on hold when I call someone
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: Phone goes on hold when I call someone (Read 2986 times)
toolbox123
Contributer
Posts: 25
Karma: +0/-0
Phone goes on hold when I call someone
«
on:
April 15, 2010, 02:07:42 PM »
Hi,
Interesting little issue. Whenever I dial on my Mitel 5224 IP phone, as soon as the other side picks up the phone my phone puts them on hold. I then have to press the prime key to get the call back. Now I haven
Logged
ralph
Mitel Forums Admin
Hero Member
Posts: 5767
Country:
Karma: +469/-0
Published Author: http://amzn.to/2dcYSY5
Re: Phone goes on hold when I call someone
«
Reply #1 on:
April 15, 2010, 04:31:55 PM »
This happens with MS Office Communicator. Turn off phone integration and it should work fine.
Ralph
«
Last Edit: April 22, 2014, 04:55:28 PM by ralph
»
Logged
toolbox123
Contributer
Posts: 25
Karma: +0/-0
Re: Phone goes on hold when I call someone
«
Reply #2 on:
April 15, 2010, 04:56:48 PM »
So its a feature.
Thanks Ralph.
Logged
toolbox123
Contributer
Posts: 25
Karma: +0/-0
Re: Phone goes on hold when I call someone
«
Reply #3 on:
April 15, 2010, 05:23:11 PM »
Hi Ralph,
So I went into my communicator settings and turned off phone intergration. Still no worky. Does this have to be a global setting or individual. I actually tried it during a reboot of my machine and still had the same problem.
Thanks.
Logged
ralph
Mitel Forums Admin
Hero Member
Posts: 5767
Country:
Karma: +469/-0
Published Author: http://amzn.to/2dcYSY5
Re: Phone goes on hold when I call someone
«
Reply #4 on:
April 19, 2010, 08:19:42 AM »
Hmmmm....
Now I don't know. Turning off phone integration is what I've done to fix it every time I've seen it.
Try turning off communicator completely and retest. I know that isn't the fix but if it stops then at least you know your in the right ball park.
Ralph
«
Last Edit: April 22, 2014, 04:55:05 PM by ralph
»
Logged
toolbox123
Contributer
Posts: 25
Karma: +0/-0
Re: Phone goes on hold when I call someone
«
Reply #5 on:
April 19, 2010, 01:23:14 PM »
Thanks Ralph,
What I did is turn off the phone integration portion and then I had to reset my phone. Now I am able to enable the phone integration part of communicator and everything works fine.
Cheers.
Logged
Print
Pages: [
1
]
Go Up
« previous
next »
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
Mitel MiVoice Business/MCD/3300
»
Phone goes on hold when I call someone
Sitemap
1
2
3
4
5
6
7
8
9
10