Author Topic: Forward external on RNA  (Read 1140 times)

Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5741
  • Country: us
  • Karma: +468/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Forward external on RNA
« on: November 12, 2015, 11:48:43 AM »
I have a user that wants to forward externally on RNA.
I can forward the call on an Always condition with no problems but not on RNA.
It shows it as being forwarded in the Call Forwarding Profile but doesn't.

I can't think of what I might be missing.
Any clues?

Ralph


Offline ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5741
  • Country: us
  • Karma: +468/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Forward external on RNA
« Reply #1 on: November 12, 2015, 02:37:34 PM »
Sorted it.
This was a 'Duhhh' on my part.
The prime line was forwarded to a hunt group of keys on an always.  I didn't see that.   I had to forward the hunt group.

Ralph


 

Sitemap 1 2 3 4 5 6 7 8 9 10