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Mitel MiVoice Business/MCD/3300
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Add second extension to phone (5224)
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Topic: Add second extension to phone (5224) (Read 3208 times)
tommyclowers
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Posts: 43
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Add second extension to phone (5224)
«
on:
November 02, 2015, 02:40:50 PM »
Is it possible to have 2 extensions tied to the same phone? Have a user who is in charge of two departments and wants to use one phone for both extensions. Currently have it setup to do a system speed dial but she wants a dedicated line on her phone for the additional line. The secondary line is not programmed to any other phones.
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x-man
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Re: Add second extension to phone (5224)
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Reply #1 on:
November 02, 2015, 03:01:03 PM »
Put it under a key as a key system line on her phone. Or a multi line just in casse you have to put it on another phone in the future. Set the ring to ring of course.
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tommyclowers
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Re: Add second extension to phone (5224)
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Reply #2 on:
November 02, 2015, 04:15:58 PM »
Added it as a key system line, click apply, changes to single line. When I try to call the number it says No Distb
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ralph
Mitel Forums Admin
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Published Author: http://amzn.to/2dcYSY5
Re: Add second extension to phone (5224)
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Reply #3 on:
November 03, 2015, 09:37:30 AM »
Look up your DND remote off code in your feature access codes form.
Then dial <FAC+exten>
Ralph
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tommyclowers
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Re: Add second extension to phone (5224)
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Reply #4 on:
November 03, 2015, 02:07:59 PM »
Everyone has been great. The call now works, however if they do not answer it just rings and rings and rings, the secondary number's voicemail never picks up? Thoughts?
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tommyclowers
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Re: Add second extension to phone (5224)
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Reply #5 on:
November 03, 2015, 02:16:07 PM »
Issue has been resolved, thank you very much for the tips and help.
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