Author Topic: Who's Triggering Nights  (Read 1532 times)

Offline bluewhite4

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Who's Triggering Nights
« on: November 04, 2015, 04:29:06 PM »
I've received a complaint from a customer that the system is changing between night and day-modes without the main receptionist performing it.

Isn't there a way in the logs to see what/who is changing it?

I have a theory that it's a PC console receptionist via OIA, but would like to know for certain.

Thanks!


Offline dwayneg

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Re: Who's Triggering Nights
« Reply #1 on: November 04, 2015, 09:17:12 PM »
Probably available in logs, I'll have to search.  But an immediate solution would be to remove administrator rights from all but one phone.

Offline acejavelin

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Re: Who's Triggering Nights
« Reply #2 on: November 04, 2015, 09:45:57 PM »
System log does show when and how the system is put in Day or Night service.

Offline bluewhite4

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Re: Who's Triggering Nights
« Reply #3 on: November 05, 2015, 08:53:11 AM »
System log does show when and how the system is put in Day or Night service.
Ace, does software level matter on this? Or that the system has a PS-1?

This system would be running 5.1 and I'm not seeing anything in syslog or cp_system_log

Offline DND ON

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Re: Who's Triggering Nights
« Reply #4 on: November 05, 2015, 09:06:12 AM »
The log will show when the system was put into night mode, but not who did it.


 

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