Author Topic: Nupoint Fax - new setup  (Read 2028 times)

Offline PC77375

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Nupoint Fax - new setup
« on: September 30, 2015, 10:20:00 AM »
I have 2 ports licensed for Nupoint Fax, and configured as per the help file. I set up the Fax group, assigned the Fax group to my Line group 1(all of my Nupoint ports) and built FCOS for Fax, then activate the offline configuration. When I created a mailbox with phantom extension to fwd always to VM and called my test number and I hear silence followed by "all fax lines are busy".  Can anyone think of something that I may have missed??


Offline lundah

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Re: Nupoint Fax - new setup
« Reply #1 on: October 02, 2015, 11:12:03 AM »
I think the FAX ports need to be in a separate line group. That's always the way I've done it, at least.

Offline PC77375

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Re: Nupoint Fax - new setup
« Reply #2 on: October 07, 2015, 12:16:01 PM »
Thanks- Do you have a configuration sample scenario? I simply need to setup mailboxes to receive faxes and fwd them directly to email.


 

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