I have 2 ports licensed for Nupoint Fax, and configured as per the help file. I set up the Fax group, assigned the Fax group to my Line group 1(all of my Nupoint ports) and built FCOS for Fax, then activate the offline configuration. When I created a mailbox with phantom extension to fwd always to VM and called my test number and I hear silence followed by "all fax lines are busy". Can anyone think of something that I may have missed??