Hi Guys,
I have a 5624 installed on CXii Controller. I have used WinPDM to configure the phone. The phone is working fine one way( 502 to 710). But other way(710 to 520), There's no dialtone, No tone while dialing, It connects to the Other Mitel DN, but the call is dropped after 30second by the controller. Maintenance log shows this message.
"(Media Negotiation failed on call from 710 to 502 (transport or codec mismatch)"
Can somebody help, where I have gone wrong.
5624=710.
Voice Quality Statistics:
Dir. Num. Packets Rec. Packet Loss Avg. Jitter (ms) Delay (ms) Int. Len. (sec) Last Report MAC Address IP Address Voice Port (UDP) Signal Port (TCP) Subnet Far End IP Address Far End Voice Port Endpoint Context Endpoint Type CODEC
701 1678 2 0 0 34 TRUE 08:00:0f:88:8d:59 192.168.6.22 50222 6958 192.168.6.0 192.168.6.200 16418 IP Set 5324 IP G.711 (A-Law)
93 0 0 1 2 TRUE 08:00:0f:85:66:96 192.168.6.2 50102 0 192.168.6.0 192.168.6.200 16418 E2T Unknown G.711 (A-Law)
Somebody please help.