« previous next »
Pages: [1]   Go Down

Author Topic: Multi Level Auto Attn  (Read 1390 times)

Offline Davey Boy

  • Contributer
  • *
  • Posts: 14
  • Country: nz
  • Karma: +0/-0
    • View Profile
Multi Level Auto Attn
« on: September 06, 2015, 06:00:18 PM »
Hi The system is MCD V7.1.
We will be setting up a number of Multi Lev Auto Attn's but need to test before we go live. If my memory is correct the application requires the incoming call to be a trunk call to work, is this correct.
At present when we make an internal call it doesn't switch to the option required.
Any help?
Logged

Online ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5741
  • Country: us
  • Karma: +468/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: Multi Level Auto Attn
« Reply #1 on: September 07, 2015, 11:14:14 AM »
Yes.  Usually you'll need to route an external call to it.

You could sorta "fake it" though if you route the call to a menu node.   You won't get directory service or be able to dial extensions directly but you can test your MLAA.

Ralph
Logged

Offline Davey Boy

  • Contributer
  • *
  • Posts: 14
  • Country: nz
  • Karma: +0/-0
    • View Profile
Re: Multi Level Auto Attn
« Reply #2 on: September 07, 2015, 04:30:01 PM »
Thanks Ralph, my memory must be better than I thought.

Regards
Dave
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10