Author Topic: MCD 6.0 OPutbound caller ID  (Read 1095 times)

Offline TDCIN

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MCD 6.0 OPutbound caller ID
« on: July 27, 2015, 11:15:10 AM »
MCD 6.0 with 1 ISDN PRI, customer has 2 companies in same building and employees work for both companies, and wants to be able to dial a code or a different access code from the same Extension to do a different outbound Caller ID,

so they dial 92223334444 from Ext 1001 and outbound caller ID displays 555-5555 OR if they dial 82223334444 from Ext 1001 and out bound caller ID is 555-6666.

Not sure where to begin,I know the CPN substitution form apply to the entire digital link and not individual routes so that probably wouldn't work, and Associated Directory number would apply to the every call from the Extension, so that's probably no good either.  Any tips would be appreciated!


Online ralph

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Re: MCD 6.0 OPutbound caller ID
« Reply #1 on: July 27, 2015, 01:25:13 PM »
The way to do this is to put a button on his phone that he will use to dial out from when he wants to show the alternative caller ID.
Then in COS be sure that "Non-Prime Public Network Identity" is set to yes.
I recommend that you create a unique COS for the user with this option unless you want it to work for everyone.

Ralph

Offline TDCIN

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Re: MCD 6.0 OPutbound caller ID
« Reply #2 on: July 29, 2015, 09:50:32 AM »
Ralph,

That worked like a charm! you're the man!


 

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