5304 via teleworker.

[x-man]

Odd one. Have a 5304 that is registered to a MCD 7.1 quite happily when on the network but when we try to teleworker it it it won't upgrade the firmware. Now the MBG is quite old (read very) at 5.2 and I wonder if this is the problem. I know in the later versions of MBG the firmware is fetched from the ICP but am I right in thinking that the early ones the firmware was actually on the MBG? And is that the problem? (NO SWA)

Is there any way of forcing the 5304 to get an early firmware load and then download what it needs from the MBG? Can I setup a TFTP server and get the 5304 to load firmware from that or is it a lost cause because the firmware on it is 06 and too new to downgrade? Does MBG 5.2 know about 5304?

Thanks

Tony

[alex053]

the closest thing i found to an answer was in the release notes for MBG Release 7.0.15,  a lot of the older RN links were error 404 on the mitel site.



5302 Set NOT Supported On MBG
Due to the specific requirement for this set to obtain option 125 from the DHCP server on boot, this set will only boot when connected directly to a 3300 ICP and not via MBG.

[x-man]

Thanks but have found out that MBG 5.2 does not support the 5304. have to upgrade it to get support for 5304.