Author Topic: UCA Softphone setup  (Read 1713 times)

Offline eddiehsieh

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UCA Softphone setup
« on: July 13, 2015, 03:20:22 AM »
Hi All,

I am new in Mitel and still green but got assign to set up a new site.

I am struggling to set up softphone for it to work properly.

I have set up a through MiCollab and can see it's in Muti-device User Group, but when I log on to UCA client, in Manage status I can only pick "Send my calls to: My Ring Group (Desk phone) or softephone" the softphone is not showing in My Ring Group somehow.

And when I pick send to softphone and dial in the call just drop.

I am unsure which part did I miss.....

Many thanks in advance


 

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