Author Topic: How to make a transfer or conference call on Mitel 3300?  (Read 8507 times)

Offline x-man

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Re: How to make a transfer or conference call on Mitel 3300?
« Reply #15 on: July 06, 2015, 07:29:10 AM »
Is this between two systems or is to connect to the PSTN? because your setting for main pbx rather than central office? I was kinda working under the assumption that this was a T1 straight in to give you pstn access rather than a networking line....


Offline mghung123

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Re: How to make a transfer or conference call on Mitel 3300?
« Reply #16 on: July 06, 2015, 02:27:51 PM »
It also working fine with CO trunks transfer/conference call too, (we just test it today). But not working for T1(real T1).

Please help me!

Offline x-man

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Re: How to make a transfer or conference call on Mitel 3300?
« Reply #17 on: July 06, 2015, 02:41:34 PM »
Is the T1 connecting two systems?

Offline mghung123

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Re: How to make a transfer or conference call on Mitel 3300?
« Reply #18 on: July 06, 2015, 07:41:41 PM »
X-man, Stand alone One system only. T1 Super trunk both way with DID.

Offline mghung123

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Re: How to make a transfer or conference call on Mitel 3300?
« Reply #19 on: July 06, 2015, 07:48:40 PM »
X-man, It is connect to PSTN, but I try Local office or Toll office, stay the same. Shall I suppose reset system?

Offline x-man

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Re: How to make a transfer or conference call on Mitel 3300?
« Reply #20 on: July 07, 2015, 08:06:35 AM »
Have you got the correct country entered into Licence and options form?

Try making it a DID circuit instead of a Digital E&M in trunk circuit descriptors and then follow the programming for that in (again I assume) embedded T1/E1 programming

Offline mghung123

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Re: How to make a transfer or conference call on Mitel 3300?
« Reply #21 on: July 07, 2015, 09:21:45 AM »
Country was correct, I will try to follow up your step later afternoon today. Thanks

Offline mghung123

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Re: How to make a transfer or conference call on Mitel 3300?
« Reply #22 on: July 07, 2015, 02:10:50 PM »
X-man, I did change it to Digital DID Trunk descriptor assignment, DID both way won't work any more, so I change it back.

Offline x-man

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Re: How to make a transfer or conference call on Mitel 3300?
« Reply #23 on: July 07, 2015, 02:44:21 PM »
Out of ideas I'm afraid.

Offline mghung123

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Re: How to make a transfer or conference call on Mitel 3300?
« Reply #24 on: July 07, 2015, 03:24:11 PM »
X-man,  After I reset 3300 it is working now, with Digital DID Trunk Descriptor Assignment.

Thank you very much for your consistent support... Without your help I will still suffer this issue for a long long time.
You are the man!

Offline x-man

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Re: How to make a transfer or conference call on Mitel 3300?
« Reply #25 on: July 07, 2015, 03:48:06 PM »
Your very welcome.

Offline mghung123

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Re: How to make a transfer or conference call on Mitel 3300?
« Reply #26 on: July 07, 2015, 05:25:21 PM »
X-man, Transfer call is working, but customer can not make out going call with Digital
DID Trunk Descriptor assignment, No choice I have to change it back again.   :'(

Offline mghung123

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Re: How to make a transfer or conference call on Mitel 3300?
« Reply #27 on: July 07, 2015, 05:59:05 PM »
X-man, I think Digital DID Trunk Descriptor Assignment is for T1 incoming only, not for both way.

Offline x-man

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Re: How to make a transfer or conference call on Mitel 3300?
« Reply #28 on: July 08, 2015, 04:43:08 AM »
I doubt it. I think you are missing some programming somewhere when you change the descriptor. Are you changing the Digital Trunk form to match the new settings? Other than that I am out of ideas I'm afraid.

Are you using ARS to route outgoing  calls? have you changed the trunk group to suit the new trunk group you created when using DID? or did you just mirror the trunk groups?

Other than that I am out of ideas. What protocol have you got selected?

Offline mghung123

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Re: How to make a transfer or conference call on Mitel 3300?
« Reply #29 on: July 08, 2015, 09:27:56 AM »
X-man, When I using Digital DID Trunk Circuit Desc. I did changing the Digital Trunk form
from Circuit Descpritor number 1(Digital E&M Trunk Circuit) to 3(Digital DID Trunk Circuit)
all other remain the same,no change at Trunk Attributes, Digital Link Descriptors, Trunk Gp.
I did using ARS to route outgoing calls, I did not change the trunk group since all 24 Digital Trunk Circuit has been change from 1 to 3.

The Protocol I am using T1/D4, the reason I said Digital DID Trunk Circuit Descriptor is
for incoming only because they only have following choice:
Number:3, Ignore Far End Disconnect:NO, Release Acknowledge Timer:80, Address Signalling:
DTMF, Incoming Start Type:Wink, Far End Connection:Local Office, Flash Timer:300 that it.
how about outgoing start type? Disconnect time...
Can Digital E&M Trunk circuit Descriptor using for straight to PSTN?
Shall be right? I must missing some program of it.
Can you give me more opinion?

Thanks a lot!


 

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