Mitel Forums - The Unofficial Source
Welcome,
Guest
. Please
login
or
register
.
Did you miss your
activation email
?
1 Hour
1 Day
1 Week
1 Month
Forever
Login with username, password and session length
News:
Welcome to Mitel Forums. The Mitel resource - by techies, for techies...
Home
Help
Search
Calendar
Login
Register
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
Mitel Software Applications
»
MiContact Center Client View
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: MiContact Center Client View (Read 1436 times)
Lanham10001
Contributer
Posts: 20
Country:
Karma: +0/-0
MiContact Center Client View
«
on:
June 03, 2015, 11:31:30 AM »
we have 2 ACD users do not show up on Contact Center Client... added to the appropriate agent group for ACD.
any ideas/suggestions would be great appreciated.
Logged
sarond
Global Moderator
Hero Member
Posts: 1404
Country:
Karma: +73/-0
Re: MiContact Center Client View
«
Reply #1 on:
June 04, 2015, 05:23:33 AM »
First thing to check is that there is a license assigned to the employee in Your Site Explorer
Logged
Lanham10001
Contributer
Posts: 20
Country:
Karma: +0/-0
Re: MiContact Center Client View
«
Reply #2 on:
June 04, 2015, 10:57:17 AM »
Thanks Sharond.... that's what it was... once I assigned the license, user shows up to add the view mode queue..... saved me minimum 30 min with 15min/$50 rate from our vendor for this 10 second change...
Logged
Print
Pages: [
1
]
Go Up
« previous
next »
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
Mitel Software Applications
»
MiContact Center Client View
Sitemap
1
2
3
4
5
6
7
8
9
10