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Mitel MiVoice Business/MCD/3300
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recall from another phone
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Topic: recall from another phone (Read 1354 times)
NeoMatrix1217
Contributer
Posts: 13
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recall from another phone
«
on:
May 26, 2015, 10:08:33 AM »
is it possible to to pickup a recall from a call that's on hold on another extension and if so how can you do that.
Thanks
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wiseguy
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Re: recall from another phone
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Reply #1 on:
May 26, 2015, 11:11:10 AM »
Look at the feature called remote retrieve. That is probably what you are looking for.
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ralph
Mitel Forums Admin
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Published Author: http://amzn.to/2dcYSY5
Re: recall from another phone
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Reply #2 on:
May 26, 2015, 01:00:57 PM »
If it's a hold recall then I don't think Remote Hold Retrieve will work.
You may be able to try a directed call pickup. <FAC>+<ringing line>
Ralph
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