Hi All
New on the forums posting, but been around and about for a while!
Yesterday I upgraded our 5000 HX system from 5.1SP1 to 6.0SP3 - have done this upgrade on two other 5000HX systems in our other offices with no problems; however this one refuses to bring the PRI card up. No errors are reported by the system as all, but when you look at the status, it reports "Bay 1: Offline" and no calls can be made in and out of the system. I've re-seated the card, cold rebooted the system (twice), and also re-uploaded the firmware again just to make sure it's taken it ok. I've fitted another Dual T1/E1/PRI card and this takes the firmware upgrade and comes online straight away - the moment I fit the old card it fails. On the card I get the normal "remove" light indicated" when first inserted, then followed by the "BUSY_1" LED and the "REF/CLK" LED on the RJ45 port for a few seconds, before everything goes off, and the cycles restarts. I'm also getting a message on the display "Starting: dtc1_1_ex..." Of course, the NTE is showing error lights pointing to the equipment (X21 and ALARM lights).
The log is repeating the following cycle :
[14May15 17:06:36] dt1_app[INFO]: Dual T1/E1/PRI Application Started...
[14May15 17:06:36] dt1_app[INFO]: Loading Dual T1/E1/PRI firmware...
CF initPC 0x10000400, CF initSP 0x10001400
CF uP Status 0x0
[14May15 17:06:40] dt1_app[INFO]: Finished loading firmware.
[14May15 17:06:40] dt1_app[INFO]: Hardware revision: 0x03.
[14May15 17:06:40] dt1_app[INFO]: FPGA revision: 0x02.
[14May15 17:06:40] dt1_app[INFO]: DPR: Started...
[14May15 17:06:40] dt1_app[INFO]: Software Watchdog Thread: Started.
[14May15 17:06:57] dt1_app[CRIT]: Caught signal 15...
[14May15 17:06:57] dt1_app[INFO]: ...Dual T1/E1/PRI Application terminated from 'application_basics_t::sig_term_isr'
[14May15 17:07:19] dt1_app[INFO]:
Can anyone advise or has anyone seen this problem? would prefer not to have to swallow the cost of a new card if it is either a bad flash or a failed card itself. I have a 5.1 system that I will be receiving from another office next week that I am intending on trying the card in to see if that works - has anyone else found PRI cards to be picky on the 6.0 upgrade?
Any help gratefully received!
