Mitel Forums > Mitel MiVoice Business/MCD/3300

Tenanting

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v2win:
For tenants 2 and 3 do you want them to have access to trunks on tenant 1?

JAGO:
No, but there are not trunks using tenant 1  (T1-T6).

Tk1 Tenant3
Tk2 Tenant2
Tk3 Tenant3
Tk4 Tenant2
Tk5 Tenant2
Tk6 Tenant3

JAGO:
Making more tests I realised it is working just taking direct trunk "Individual Access Trunk". However the 6 trunks are in a Trunk Group 1 circular.

I have acces to external call by dialing "9".

Now the problem is if I dial a number, the system uses any idle trunk no matter if it is in a diferent tenant the system takes it to make the call.

How can I fix it??

JAGO:
I forgot to tell you this happens with IP phones 5302 (SIP).
release: 8.0.9.18

I made more tests with a 5212 and it works fine taking the Trunk Group 1 dialing "9"or usin "Individual Access Trunk".

ralph:
Try using the interconnect restriction table.
Assign ten 1 phones  interco 11
Assign ten 2 phones  interco 12
Assign ten 3 phones  interco 13
Do this in the IP multiline set assignment form.

Assign ten 1 Trunks to interco 21
Assign ten 2 trunks to interco 22
Assign ten 3 trunks to interco 23
Do this in the trunk assignment form

Next in the interconnect assignment form:
Restrict 11 from 22 and 23
Restrict 12 from 21 and 23
Restrict 13 from 21 and 22
This restricts the tenants from using each other lines.


Restrict 21 from 21,22,23
Restrict 22 from 21,22,23
Restrict 23 from 21,22,23
This restricts a trunk from connecting to another trunk and locking it up.

Now be sure your operator  and voice mail is in Tenant 1.

Then you should be working ok.

Ralph

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