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Tenanting

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JAGO:
Hi,

I need to configure a 3300 with tenanting to avoid some users can make calls using determinated trunks.

Users on office X can call any user extension and use tk2, tk4 and tk5 over Tenant 2.
Users on office Y can call any user extension and use Tk1,tk3 and tk6 over Tenant 3.

Ext. 100 must be capable of making and reciving calls from tk1 to t6 over Tenant 1.

I have already configured it with 3 tenants.
---------------------------------------------------
Tenant 1:

Permissions Granted
  Sets:    2,3   
  Trunks:    2,3   
  Attendants:    2,3   
 
 
Permissions Acquired
  Sets:    2,3   
  Trunks:       
  Attendants:       
 ----------------------------------------------------
Tenant 2:
Permissions Granted
  Sets:    1,3   
  Trunks:    2   
  Attendants:    2   
 
 
Permissions Acquired
  Sets:    1,3   
  Trunks:    1,2   
  Attendants:    1,2

------------------------------------------------
Tenant 3:

Permissions Granted
  Sets:    1,2   
  Trunks:    3   
  Attendants:    3   
 
 
Permissions Acquired
  Sets:    1,2   
  Trunks:    1,3   
  Attendants:    1,3   
 
-------------------------------------------------

I did configure Analog Trunk Assignment with every Tenant

Tk1 Tenant3
Tk2 Tenant2
Tk3 Tenant3
Tk4 Tenant2
Tk5 Tenant2
Tk6 Tenant3

And finally configured Multiline IP Set Configuration with the correct Tenant.

I can make internal calls between tenants, Tenant 2 I can only use tk2, tk4,tk5 and Tenant 3 Tk1,tk3,tk6 so far everything looks good however when I try to make a call on ext 100 I cannot use any trunk it shows an error.

What can be hapenning?

Thank you in advanced.


ralph:
Unfortunantly, I don't have a lot of time to dig into this but let me try a quick stab at this:

Nothing jumps out at me as to what is wrong.
So here is what I would do to start troublshooting:
  I like to break things up into different section - meaning I'd put each group of trunks and each group of phones in their own Tenant.  i.e. 
The trunks that tenant 2 are supposed to access put in tenant 22 then grant ten 2 access to ten 22
The trunks that tenant 3 are supposed to access put in tenant 33  then grant ten 3 access to ten 33

Leave ext 100 in ten 1: grant access to ten 2,22, 3,33
Grant ten 22 access to 2 and 1 and ten 33 access to ten 3 and 33.
Then if you want, you can grant the phones access to each other.  ie. ten 2 to 3, 3 to 2, 2 to 1, 1 to 2, 3 to 1 and 1 to 3.
That way you can control access to the trunks yet still allow access to each other.  It also gives you a little more opportunity to troubleshoot.

Ralph


v2win:
What tenant is ext 100 in?

JAGO:
Ext 100 is in tenenat 1

ralph:
Be sure tenant 1 has access to all other tenants i.e.  2,22 & 3,33

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