Getting an out of service error calling from one 3300 ICP to another. It’s a clustered environment with 12+ Nodes. Mixture of MCD 5.0 and 6.0 w/ SDS. System is synchronized with the cluster incl. telephone & remote directory.
- It throws no ICP Comm alarms or any other alarms within the admin group or cluster.
- RMESS command from multiple PBXs confirms that the controller is communicating w/ cluster
- The internal calls flow the other direction perfectly w/ SMDR records. Dialing the other way (into the facility w/ IP trunking) however gives an out of service error and no SMDR activity. We can however register DN from the facility remotely (though still get the out of service error when calling it) as well as taking a DN & phone from another facility and power it up and get two way dialing.
- I have gone through all the relevant forms multiple times and even had a second set of eyes look.
Network Elements
Cluster Elements
ICP/PBX Networking
IP/XNET trunk profiles
IP/XNET Trunk Groups
ARS Digits Dialed
ARS Routes
The only known unknown is that the facility in question has a 70 – 80 ms ping time from all other locations at no load (it is a new facility and a peculiar network as it resides across a border with a different ISP and they are working on the latency).
All other functions at the facility work – computers, internal ext. dialing, dialing ext. to other facilities, etc. it just cant dial into facility through IP.
Cheers