Set Sorting Order Back to Default?

[Eclypz]

Hello,

So I accidentally clicked a column in one of the screens in Session Manager and now all of those specific screens are sorting by that column. I'm not seeing any option to go back to the default sorting and it is making things more difficult because the order of things isn't optimal.

Anyone know how to clear the sorting or go back to default sorting?

Thanks!

[lowradiation]

Right click on the top of the column - it will give you an option to "Restore Default Sort Order"

[Eclypz]

Hmm. I've tried that before asking on here and I just tried that again and right-clicked everywhere thinking that maybe I was clicking in the wrong areas but I still get nothing.


Thoughts?

[Tech Electronics]

Eclypz,

On the right-hand pane you will need to right-click on the column header and it should give you that option, but only if it is not already in the default state, otherwise it will just give you the option to add it to "Add Value to Folder Name".

Thanks,

TE

[Eclypz]

It brings that up when I'm at the main STAR group but when I dig deeper in the timer that I have set it does not give that option to me. It is almost as if that is not an option when you drill down that far. Again, it works on the main STAR columns but after going into a Sunday-Saturday, Specific Date(s), Specific Time(s) screen it doesn't provide any feedback when right clicking.

As I was writing this response our vendor came back in email with the knowledge base says it is not fixable...

[Tech Electronics]

Eclypz,

I am not sure what version of software that you are running, but it does work on mine. IF all else fails you could uninstall and reinstall the software and that will always bring it back to the default settings.

Thanks,

TE

[Eclypz]

I've uninstalled and re-installed, settings are still there.

Uninstalled, ran CCleaner, re-installed, settings are still there.

Where are the settings saved? I need to find them and delete them unless it's server side...right clicking still doesn't do anything even after a re-install.

Thanks for all of the help thus far!

[Eclypz]

I have also had the other person here that has Session Manager export his settings to a file and I imported them to mine and it's still showing the sort put in place by me....

[Tech Electronics]

Eclypz,

Please post of picture of what you are referring to.

Thanks,

TE

[619Tech]

The "Right Click on Column" fix only works in the newer versions. My procedure to recover the sort order in older versions is:

1. Back out of the system database
2. Create default local db.
3. Create CRA & check to verify default sort order.
4. Close local session.
5. Reconnect to system.

Hope that works for you.
 

[Eclypz]

Thank you so much, 619Tech! This was so frustrating and your solution put my sorting back to default!

Now I just need to watch where I click so it doesn't happen again!   

Thanks to everyone for their assistance in this! This is a great FYI for those that have older versions that run into this issue!