Hi folks,
Where does one select whether a given 'extension' or 'person' is present/not present?
I have a weird case where I had a HotDesk 'user' always logged into a specific extension all the time (x288 logged into x200).
Decided to just make the phoneset -be- 288, and deleted extension 200. 288 is no longer a hot desk user.
Works fine, mostly, except now 288 appears to be 'not-present' on the dss/blf.
The 'person' and the 'extension' are one in the same, so, how is 288 'not present?'
Thanks in advance,
-dg