Hi
One again thanks for the update. I have checked system speed and Associate numbers and my extension is not in there.
In relation to your other comment regarding the auto attendant, im not too sure what you mean here. My internal number points to the VM hunt group and this works, problem is my external number is different to my internal one so i would have to create an additional mailbox for it which is what im trying to avoid.
I have tried forwarding on DDI calls to the internal number but this did not work.
So my layout so far is
Internal 1043 set to no answer and Busy diverts to the VM Hunt Group 6100 and then to my mailbox
External 3243 comes in to the phone as a seperate line. This is where I need to amend so that 3243 goes to my VM.
I have a feeling your going to tell me i need to set up a new Hunt Group here for this to work.....
Thanks again for your advice