Author Topic: COS - call hold timer - different for local and outside calls?  (Read 1696 times)

Offline ausername

  • Full Member
  • ***
  • Posts: 108
  • Country: ca
  • Karma: +3/-0
    • View Profile
Hi guys,

For a specific class of service, the value for "Call hold timer" is 600 (10 min).  When a call comes from outside our voip network, the timer works as intended.  When a call comes from our mitel network, the timer is 60 seconds?

How can I make sure the timer is 600 seconds for both local and outside calls?


Online ralph

  • Mitel Forums Admin
  • Hero Member
  • *****
  • Posts: 5741
  • Country: us
  • Karma: +468/-0
  • Published Author: http://amzn.to/2dcYSY5
    • View Profile
Re: COS - call hold timer - different for local and outside calls?
« Reply #1 on: March 11, 2015, 10:54:53 AM »
Check the COS of your trunks.

Ralph

Offline ausername

  • Full Member
  • ***
  • Posts: 108
  • Country: ca
  • Karma: +3/-0
    • View Profile
Re: COS - call hold timer - different for local and outside calls?
« Reply #2 on: March 11, 2015, 12:14:58 PM »
Check the COS of your trunks.

Ralph

yup, trunks were using a different COS.

Thanks!


 

Sitemap 1 2 3 4 5 6 7 8 9 10