Hi,
One of our staff has informed me that they are trying to call the police non-emergency number from within our phone system. The number is 101 so user would dial 9 for outside line followed by 101... i've tried this so appears to be a setting as all phones do the same after dialing it waits 5 seconds or so and returns access denied on the phone?
I assume we will have the same issue with our 999 emergency police number too. Can someone advise me how i allow these 2 calls to go through?
Thanks in advance.