Check your IP inventory form to see if that will give you a clue as to what the phones are actually connected to.
Ralph
The IP's all over the place. The MBG public IP starts with 66 but below are three phones that are up and running but say disconnected in the MBG. Very confused.
Name: MiaXXXX
Number: 1902
Device ID: 51
Device Type: 5324 IP
State: In Service
Registration Reason: Fail Over
MAC Address: 08:00:0f:XX:XX:XX
IP Address: 192.168.200.1
Subnet: 192.168.200.0
Default Gateway: 10.2.106.1
Voice Quality Statistics Enabled: True
Primary ICP: WinXXX9778
Secondary ICP:
Name: Mitel XXXXXX House
Number: 1924
Device ID: 73
Device Type: 5324 IP
State: In Service
Registration Reason: Start
MAC Address: 08:00:0f:XX:XX:XX
IP Address: 23.XX.XXX.133
Subnet: 23.XX.XXX.0
Default Gateway: 10.3.107.1
Voice Quality Statistics Enabled: True
Primary ICP: WinXXX9778
Secondary ICP:
Name: Hot Desk XXX Region Q
Number: 71*39
Device ID: 100
Device Type: 5330 IP
State: In Service
Registration Reason: Forced
MAC Address: 08:00:0f:XX:XX:XX
IP Address: 66.XXX.XXX.14
Subnet: 66.XXX.XXX.0
Default Gateway: 10.1.241.1
Voice Quality Statistics Enabled: True
Primary ICP: WinXXX9778
Secondary ICP:
Thanks for the help Ralph