Hi All,
We have 2 x UC360's in our organisation. Both are effectively on the same WAN and are on their own vLAN.
When I dial the 4 digit extension number of the other UC360 and it gets answered, the video gets enabled and I can successfully establish a video to video call. All good.
However, each of the UC360's has an associated Direct Dial Number. When I try the same exercise calling the other UC360's DD number, the option to view video isn't there, so I only end up with an audio call.
Can anyone help me and tell me what I'm missing in my setup please?
Thanks,
Bob