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Author Topic: NuPoint VM and ACD not capturing caller ID  (Read 1429 times)

Offline PamEbling

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NuPoint VM and ACD not capturing caller ID
« on: February 06, 2015, 08:30:35 AM »
Does anyone know of a way to capture caller ID in a "general mailbox" when using Nupoint call flow and ACD name tag hunt groups?
All COS options are enabled, but nothing is captured in the mailbox.
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