Hello, i work in a retail environment and we have pickup groups located through the store. There is an analog line that is attached to a bell with about 4 phones in each group. When a call comes into the store it is transferred to a pickup group which triggers the bell. Any one in the group can answer the bell by pressing a few key strokes. What is happening is if the bell is not answered after 4 rings the call is lost if no one answers the bell. How can i increase the ring count from 4 to about 8 rings which would give the sales men enough time to answer the bell? We are currently using a Mitel 3300 MXe.
Thanks,
cbburro