Hi,
We've a curious problem with a set of mailboxes using FCOS 23 "BROADCAST". Briefly, we've one publically-diallable number which ends up in an ACD path with path-interflow-dialling-list-assignment options. Those options route to one of five NuPoint mailboxes. These, in turn, broadcast messages to five child mailboxes (one each).
The problem is that, every couple of months, our users report that messages left on the broadcast mailboxes earlier in the morning, do not arrive in the child mailboxes for hours.
Can anyone think what might be causing this? I can't think where to start to be honest. (I could only guess that a chron job in the Mitel Linux is failing somewhere?)
Many thanks,
Mat
NuPoint UM v12.5.5.13.01
3300ICP MXe 8.0.10.7_1