Hello all,
I would like to ask for some help regarding the below situation.
I need to create a Ring Groups in Mitel 3300 V7.0 SP1 with Terminal Cascade Ring option. A pilot number was created, let's say 12345.
For some department duty phone a single line key was created in a 5330e phone. This number will be used as duty number - a member of the respective department will forward this number to his phone using #85. Let's say that this number is 12344
My problem is ... maybe a silly one ... that when this number, 12344 is added to the Ring Groups 12345 the phone that was the 12344 forward to is not ringing. If a second number is added to the Ring Groups is ringing with no issues.
Maybe I'm missing something ... I don't know.
Any help will be appreciated.