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Author Topic: updating call routing tables  (Read 2117 times)

Offline marcky99

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updating call routing tables
« on: January 26, 2015, 04:24:05 PM »
Hi,

We have a mitel 5000 system
We are currently using an Oasys netserver for call routing -- but it's going down all the time & there is no support

We would like to enter our 5000 customers phone numbers into the call routing tables.

Is there a way to upload them?

Marc
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Offline Tech Electronics

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Re: updating call routing tables
« Reply #1 on: January 27, 2015, 01:31:36 AM »
Marcky99,

Short answer, no, not the way you want to. The only way to create a large group of numbers in the CRTs is through the DB programming interface, but with 5000 numbers it will take some time to set those up and route them.

Sorry,

TE
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Offline marcky99

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Re: updating call routing tables
« Reply #2 on: January 27, 2015, 12:04:04 PM »
Thanks TE

Is there anyone you know of that would be able to write an interface that would accomplish this?

Marc
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Offline Tech Electronics

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Re: updating call routing tables
« Reply #3 on: January 28, 2015, 06:56:23 AM »
Marcky99,

Not that I know of, but if you want to try something unsupported I could give you a secret about the database file that may help you.

Thanks,

TE
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Offline marcky99

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Re: updating call routing tables
« Reply #4 on: January 28, 2015, 02:36:07 PM »
sure -- that would be great

you can email me at mlilien@brighton.com

thanks!

Marc
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Offline Tech Electronics

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Re: updating call routing tables
« Reply #5 on: January 28, 2015, 05:58:22 PM »
Marcky99,

I sent you a private message through the forums so it should show up in whatever email you used to sign up with.

Good luck,

TE
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