Reset voicemail PIN?

[Microfiche]

I am hoping someone can help me here. We had a user forget their voicemail PIN yesterday, and our Mitel provider wanted to charge to have a tech come down to reset it.
I have access to the admin portals for both the Mitel 3300 and the associated MAS Server
Fortunately, they remembered their password the next day before we had to pay for a service call, but I am sure it is not rocket science to reset.
This is our setup:

• Mitel 3300 CX-II, running version 6.0 SP1
• We are using Nupoint Unified Messaging Build: 16.0.0.51.01 with Single Point Provisioning enabled on the Mitel Applications Suite server.

It looks to me that I would just have to log into the MAS server and change the password here (see attachment)
Then we would just have to change the voice mail passcode on the UCA PC/Android client, and the ICP password on the Android softphone?
Thanks in advance if you can help!

[bluewhite4]

You are correct about where to change the passcode.

If its setup, you can also make the change from the "Users and Services" section of the MAS main navigation.

[Microfiche]

Excellent - thank you!
There are so many different usernames and passwords for each user in our system, it is hard to know which is which sometimes.
For each user we have a:

• UC username and password
• ICP username and password
• Teleworker username and password

...all of which are different. Maybe this is standard, but it seems more complex than necessary.

[Microfiche]

I was looking in the "Users and Services" section originally - but was unable to determine which password was which.
Can you tell from this screen cap if it is set up to allow these changes?

[bluewhite4]

TUI password would be their voicemail and twinning (if you have it, and it assigned to the user).

[Microfiche]

Thanks so much! 

[bluewhite4]

Not a problem.

To try and lessen the password issue, you could always have your MAS Users and Services sync with LDAP, which if Users and Services has UCA integrated with it, will allow your users to use their domain username and password for UCA.