Author Topic: Prairiefyre Server status not refresing  (Read 1293 times)

Offline Homer.J

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Prairiefyre Server status not refresing
« on: January 13, 2015, 10:14:11 AM »
Hi,
A quick question, to you guys over here.

We have the following issues with our Mitel Contact Center (Prairiefyre),
1. Message Queuing, is building up towards 100000, so limited the KB size to 2 kb.
    Database has no, blocking issues, and was found healthy.
2. Some Contact Center Clients, having the issue that their status is not refreshing and stays marked as logged off.
    Strange thing is that the are logged on, they can make and receive calls in their group.
3. When you receive a call with the Mitel Contact Center, there is no ringing sound?
    You see only the popup, indicating that there is a incoming call?

YourSiteExplorer version 6.0.31.34.0.

Thanks for your answers.


Offline Homer.J

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Re: Prairiefyre Server status not refresing
« Reply #1 on: January 14, 2015, 05:18:15 AM »
Just for your information, I rebooted the Mitel Contact Center server this morning.
And all our troubles are solved magically , even the Message queening is returned to normal.
Issue solved.

 


 

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