record-a-call time/length limit?

[WallIT]

Hi all,

We have a few users who like the record-a-call feature. We recently reduced our Exchange attachment limits down to 30mb and now we are finding some record-a-call recordings are not being forwarded as email attachments.

I get all undeliverable reports via email and regularly get messages saying 30:00 minutes of record-a-call was not delivered to the end user because the email is 37mb.

Is there a way to limit the record-a-call feature to only 20 or 25 minutes? I would prefer this over increasing our Exchange limit.

Many thanks.

[IPInstaller]

In the voice processor Timers and Limits, you will see
Record-A-Call Max Message Length.
Hope this is what you are looking for.

[WallIT]

Excellent thanks. I thought it would be a per-user setting, but a global setting saves me time

much appreciated.