Author Topic: Presence using MiCCM  (Read 1390 times)

Offline Mattmayn

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1069
  • Country: vi
  • Karma: +14/-0
    • View Profile
Presence using MiCCM
« on: January 07, 2015, 12:18:22 PM »
I am trying to make agents present/absent from agent groups using the MiCCM 7.1 client. I select the user and the group but the status does not seem to change and I get an error (attached). I can use the third party presence FAC to make the agent present, is there a place in the software to list the FAC?


 

Sitemap 1 2 3 4 5 6 7 8 9 10