Author Topic: Must hit speaker or outgoing to get tone.  (Read 1437 times)

Offline branodnt.theisen

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Must hit speaker or outgoing to get tone.
« on: January 13, 2015, 03:32:49 PM »
Hello, I'm having problem with a phone where the user must hit the speaker button or outgoing button to get a tone on the handset. The lever on the phone where is tells it if is use is also not working. I've looked in the settings with no success. I've tried changing the phone out with a new one, but same problem. Thanks for the help. Any questions, or need me to clarify, please ask. It's also just the basic digital terminal. Model 520 4300.


Offline DND ON

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Re: Must hit speaker or outgoing to get tone.
« Reply #1 on: January 13, 2015, 04:23:55 PM »
The phone is in headset mode. Default feature code is 317 to toggle on/off.
« Last Edit: January 13, 2015, 06:16:33 PM by DND ON »

Offline branodnt.theisen

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Re: Must hit speaker or outgoing to get tone.
« Reply #2 on: January 13, 2015, 05:13:01 PM »
Thanks for the help. Although it was not on DnD, it was on headset mode. The phone has no display, which when I tried the feature code 317 (toggles headset mode), the phone has to be idle for it to work. Hard to know that with no display. Thanks for the help again.


 

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