Hey guys (and gals)...
My question regards calls into the system.
When an external number calls into the system, i.e. cell phone or land line or whoever... and they dial the 7 digit number (DID, etc), it will ring and ring and ring and hit vmail, but the 5330/5340 ip set that is associated, never rings. If a person internally calls the 5 digit extension, it rings just fine. I am having trouble finding the fix for this.
On a secondary note, we are having similar issues with the fax machines on this mcd asu as well. Where the 7 digit dialed number doesn't work, both in or out, but the 5 digit dial does? This is only happening on a few of the locations and not all of the clusters.
Please help