WallIT,
A scheduled backup is done through the following steps.
In the System Administration and Diagnostics program click on the Setup button, the one that looks like a person, and select Manage System Connections.
Select the site that you want to work on and click Edit or click Add if this is a new site.
Select the Backups tab.
In the Backup to folder: field determine the path for the system database backup file folder. The backup file is always stored in a folder named after the connection, but you can specify any path for this folder. The default path is <Public Documents>\5000CP\<name>.
NOTE: The <name> subfolder in the path will always be labelled the same as the connection name (minus any special characters). This folder is added automatically.
NOTE: The Schedule Backup feature keeps only a limited number of files as specified in the Backups tab in the Options menu. Any existing database backups in the directory are subject to the file limit.
NOTE: Do not use a mapped drive for the location because a mapped drive becomes disconnected when you log off of the system. Program your backup to use the full definition of the path.
Scheduled backups will always be saved in a subfolder called ScheduledBackups, e.g. <Public Documents>\5000CP\<name>\ScheduledBackups.
Report backups will always be saved in a subfolder called ReportBackups, e.g. <Public Documents>\5000CP\<name>\ReportBackups.
Select the Enable scheduled backups check box. The following tabs appear to program the scheduled backups for the connection
Data
Notification
Authorization
Scheduling
Test
If the Enable scheduled backups check box does not appear, see Scheduled Backup Troubleshooting Issues for troubleshooting.
Click Save Connection. If all entries are valid, any changes made are saved in the registry.
If there are any invalid entries, an error message appears, and you are moved to the offending tab to make the entries valid. See Scheduled Backup Troubleshooting Issues for a list of programming error messages and troubleshooting tips.
If the Enable test of Scheduled Backup at: START TIME check box is selected in the Test tab, that test is also scheduled at this time (see Test Tab).
You can click Cancel to leave the dialog at anytime. If there are any changes that are not yet saved, a warning message appears.
Before the test of the Scheduled Backup configuration starts:
Log off from the computer. This is not required, but it ensures that the Authorization programming is tested.
Reboot the computer. This is not required, but it simulates the case of a power outage or operating system restart occurring prior to a scheduled backup.
When the backup has had time to complete, log on to the computer and monitor the following results:
If E-mail Notification was programmed and the Notify only if Scheduled Backups fails check box was selected (see Notification Tab), there should only be an e-mail message posted if there was a problem. Check for this first and take action accordingly. If the Notify only if Scheduled Backups fails check box was cleared, there should be a success message.
The Manage Backups window should show the backup databases in the Backups tab and the backup attempt in the History tab (see Managing DB Programming Backups).
The Service Log should contain entries for the backup attempt. See Diagnostics and Troubleshooting for details.
There should be a posting in the Windows Event Viewer, indicating success or failure (and reason). See Diagnostics and Troubleshooting for details.
If the attempt succeeded, the new backup file(s) should now exist in the programmed location(s).
The programming is completed. Make sure the computer is left powered-up with supporting equipment allowing it to connect to the 5000 CP at any time.
Now to answer your question about Major System Reboots. The word Major is to denote that the 5000 will be shutting down and rebooting instead of just restarting it services. As for how to set up a major reset the process is pretty straight forward.
The Scheduled Reset Time is when the system will perform the reset, just make sure this is after the Periodic System Backup which by default is around 11:00 PM.
Then Select a Day of the Week that you want to perform the Scheduled Reset. When you change one from No to Yes the Red X will be removed from Always Reset On Days Of Week. Once the Red X is gone then you can set Always Reset On Days Of Week to Yes.
The Force Reset If Not Idle should only be used if the system is always busy with calls 24 hours a day. What the system will do if it is busy and this flag is not set it will do a delayed system reset with a 24 period denoted by the Manual Override Time [you can only see this if Online Monitor is turned on].
The Reboot System flag causes scheduled delayed resets to reboot the entire system instead of resetting it. For systems equipped with a PS-1, this option reboots the PS-1 and the Base Server.
Thanks,
TE
