Author Topic: Inter-Tel 8602 Softphone need help  (Read 8385 times)

Offline StarLog

  • Contributer
  • *
  • Posts: 29
  • Karma: +0/-0
    • View Profile
Inter-Tel 8602 Softphone need help
« on: February 08, 2010, 08:19:38 PM »
I am told the 8602 will connect to my 5200.
I have installed on both Win7 and Win XP Pro, with the same results, I am pretty sure it is the setup on the 5200.

This is what I see in the log when I try to connect.
Code: [Select]
Starting communications subsystem.
Watching for winding modules.
Broadcasting UDP messages to find local IPRC/IPRA.
Trying to find remote IPRC/IPRA via TCP messages.
No local IPRC/IPRA responded to our broadcast.
Trying to find remote IPRC/IPRA via TCP messages.
Connection established.  Waiting for authentication...
[b]Device ID is not programmed into the remote IP card.[/b]
Could not establish a connection to Call Processing.
I have setup the end-point as a valid extension and set the MAC to 00:00:00:00:01:16 which is the extension for that device.


In the softphone I setup the normal IP addresses, and then tried the MAC of the network card locally.

Anyone have any pointers.


Offline StarLog

  • Contributer
  • *
  • Posts: 29
  • Karma: +0/-0
    • View Profile
Re: Inter-Tel 8602 Softphone need help
« Reply #1 on: February 16, 2010, 10:25:05 PM »
OOPs !!

I needed a license to make this work.

Offline Chakara

  • Hero Member
  • *****
  • Posts: 607
  • Karma: +2/-0
    • View Profile
    • Kyle Petree
Re: Inter-Tel 8602 Softphone need help
« Reply #2 on: February 16, 2010, 11:05:52 PM »
  Thanks for letting us know that you got it working and how....

-Chak

Offline mav

  • Jr. Member
  • **
  • Posts: 60
  • Country: england
  • Karma: +0/-0
    • View Profile
Re: Inter-Tel 8602 Softphone need help
« Reply #3 on: June 03, 2011, 03:05:56 PM »
By the way, no official support on Win 7


 

Sitemap 1 2 3 4 5 6 7 8 9 10